Installation requires "Admin Rights" to the computer - if you are installing the program onto a school computer you may need to contact your IT service who will have the correct permissions.
Wordshark needs Java to run; The program includes Java for Windows machines. However, if installing onto a Mac, ensure you have the latest version from www.java.combefore proceeding with the Wordshark installation.
2) Mount the download disk image 3) When installation is complete - locate the Wordshark 5 Download application in the Wordshark 5 Download folder, under Applications to launch the program 4) Follow the on-screen instructions to install
Activation:
You will be asked to enter your 16 character licence key (this will have been sent to you by email). Add a suitable note (e.g. "Mrs Smith's laptop", "Desktop ref SBS292" and note the activation for your own records. As soon as each computer is activated, add a sticker (see suggested wording in green box below), then proceed with the creation of staff users. Both will help you to control your licences, particularly for subsequent deactivation and reactivation to new machines in the future.
Adding Administrators (Technical & Educational):
When you see the 'Enter name' box, type the name of the person who is likely to need to deactivate the licence in future e.g 'Technician' and proceed to become a Wordshark Administrator.
Note: Program Administrators have universal control of the program/licence and can add and manage other Administrators and provide replacement passwords.
Immediately go to menu "Admin / Add and manage students and staff". On the admin screen, top left, add one or more additional Administrators, normally school staff who will be responsible for manging the program and student users.
You can access the full program manual (pdf) as well as video tutorials under 'Help' in the Wordshark menu bar. This information and more is available from our Wordshark 5 Helpdesk : Using Wordshark.
Deactivating a licence:
If you will no longer be using Wordshark 5 on a computer, you can deactivate the licence and then activate it on a different computer.
We get several calls a week from IT technicians who cannot remember which computers Wordshark is installed on OR reimage/dispose of machines without first deactivating the Wordshark licence, thus losing the licence.
They then find they have 'insufficient licences' when installing on new machines. This message occurs when all licences are showing as 'Activated'.
To avoid losing licences we recommend you affix a sticker to the computer(s) saying:
“Wordshark activated! Deactivate before reimaging or disposal: Open program / Admin/Advanced/Deactivate”
Updates:
You can download updates by signing on as a Wordshark administrator, and click the Help menu / Check for Updates
Other:
Additional and replacement licences may be purchased - contact White Space or your supplier for a quote.
Deactivation and reactivation is supported for 5 years from initial purchase date.
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